Terms & Conditions

Welcome to Dhaka Gear! These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. Please read them carefully before making a purchase.

1. General Terms

By accessing our website, you confirm that you are at least 18 years old or have the permission of a guardian to make purchases. Dhaka Gear reserves the right to modify, suspend, or discontinue any aspect of the website or its services at any time without notice.

2. Product Information

We aim to provide accurate descriptions, images, and specifications for each product on our website. However, slight variations may occur. Product colors and appearances may vary based on screen settings and lighting. Dhaka Gear does not guarantee the exact match of colors or design in the images displayed.

3. Pricing

All prices listed on our website are in Bangladeshi Taka (BDT) and include VAT where applicable. Dhaka Gear reserves the right to change prices without prior notice. If an error occurs in the pricing or description of an item, we reserve the right to cancel or refuse orders placed for the affected product.

4. Order and Payment

When you place an order, you agree to provide accurate and complete information, including shipping and payment details. We accept payments via secure payment gateways. Dhaka Gear reserves the right to cancel any order if we suspect fraud or in cases of unavailability of the product.

5. Shipping and Delivery

Dhaka Gear offers fast and reliable delivery across Bangladesh. Delivery times and fees may vary based on your location and product availability. Any delivery times quoted are estimates, and delays may occur due to unforeseen circumstances. Dhaka Gear is not liable for any delay in delivery.

6. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information about returns, exchanges, and refunds. Our policy provides guidance on the return eligibility, processing times, and any associated fees.

7. Warranty

Products purchased from Dhaka Gear may come with a warranty. Please review the specific warranty terms provided with each product. Dhaka Gear is not responsible for damages caused by misuse, neglect, or unauthorized repairs. For warranty claims, contact our customer service.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Dhaka Gear or its suppliers and is protected by copyright and trademark laws. Unauthorized use or reproduction of any content is prohibited.

10. Limitation of Liability

Dhaka Gear will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or services. In no event will Dhaka Gear’s liability exceed the purchase price of the item(s) in question.

11. Governing Law

These Terms & Conditions are governed by the laws of Bangladesh. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts in Bangladesh.

12. Changes to Terms

Dhaka Gear reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website following any changes constitutes your acceptance of the new terms.

13. Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact us:

Dhaka Gear
Email: hello@dhakagear.com
Phone: 01825823499

Thank you for shopping with Dhaka Gear!