Privacy Policy

At Dhaka Gear, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase on our website. By using our site, you agree to the terms of this policy.

1. Information We Collect

We collect the following types of information to ensure a seamless shopping experience:

• Personal Information: When you place an order or create an account, we collect information like your name, email address, shipping address, and phone number.
• Payment Information: For processing payments, we collect your payment details through secure channels. We do not store your payment information on our servers.
• Device Information: We may collect information about your device, such as IP address, browser type, and operating system, to improve our site’s functionality.
• Order Information: Details of your purchases, including items bought, order value, and order history, are recorded to assist in order management and customer support.

2. How We Use Your Information

Dhaka Gear uses the information we collect for the following purposes:

• To Process Orders: We use your information to fulfill and deliver orders and provide customer support.
• To Improve Our Services: Device and browsing information help us analyze website traffic, troubleshoot issues, and enhance your experience on our site.
• To Communicate with You: We may send emails regarding your orders, shipping updates, promotions, or new products that may interest you.
• For Marketing: With your consent, we may send you promotional offers and newsletters. You can opt out of these communications at any time.

3. Sharing of Your Information

Dhaka Gear respects your privacy and does not sell, trade, or rent your personal information to others. However, we may share your information in the following cases:

• Service Providers: We may share information with trusted third-party partners who help us in operating our website, processing payments, and delivering products.
• Legal Requirements: We may disclose your information if required by law, such as in response to court orders or other lawful requests by public authorities.

4. Security of Your Information

We take reasonable precautions to protect your personal information. We use secure servers and encrypt sensitive data like payment information. However, no method of online transmission or storage is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

Dhaka Gear uses cookies to enhance your browsing experience. Cookies help us understand your preferences and improve our services. You can control cookies through your browser settings, but disabling cookies may limit some functionalities on our site.

6. Your Rights

You have the right to:

• Access: Request information about the personal data we hold about you.
• Correction: Request updates or corrections to your personal information if it is inaccurate.
• Deletion: Request the deletion of your personal data, subject to any legal requirements.

To exercise these rights, please contact us at [your email address].

7. Third-Party Links

Our website may contain links to third-party sites. Dhaka Gear is not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will post any updates on this page, and the revised policy will take effect immediately upon posting.

9. Contact Us

If you have questions about this Privacy Policy or wish to make any requests regarding your personal data, please contact us at:

Dhaka Gear
Email: hello@dhakagear.com
Phone: 01825823499

By using our website, you agree to this Privacy Policy. Thank you for trusting Dhaka Gear with your personal information.